Tech support | General Information

Support

Our support line will help!

To speak to someone directly call:
731-925-4916

Why is TVEC Connect getting into fiber?

We have decided to move forward with expanding fiber communications throughout our entire region of service in an effort to increase connectivity in the field. 

Is it unlimited data? Can I stream with it?

Yes, it will be unlimited data. You can stream with it.

Does it include TV service?

No. TV service is not available at this time.

Does it include phone service?

Yes. Fiber technology allows for VoIP (voice over internet protocol) phone service. You can choose to sign up for this service separately.

What about terms and fees?

We are finalizing our terms and conditions, including our fees.

Can I get bundled billing with my electric?

We are currently working through the regulations surrounding the telecommunications industry and exploring options to determine the best route for billing.

How long will it be before I get fiber?

We will be working as quickly as possible to build-out a fiber network that has connectivity across our entire system. The entire project will take 5-7 years to complete.